I’m a pain in the ass. I put people on the spot with rude questions. If I don’t hear the answer, I interrupt and ask again. I nag people to get what I want. If they don’t deliver it on-demand, I go elsewhere. I’m not easily impressed. I don’t care about your title, royal blood, […]

Way back in the 1960s, longshoreman, author and philosopher Eric Hoffer wrote, “When people are free to do as they please, they usually imitate each other.” We see this phenomenon every day in the business world, where companies compete by copying products — aping some minor feature of a competitor’s and touting that as differentiation. […]