Google Analytics: The Only PR Metric Tool that Matters?
The client was ecstatic when her story made the “A” section of The Wall Street Journal. “We’re in front of 2.0...
Read MoreIn Praise of the Memorable CEO
Once I took a reporter to dinner with an exec from a satellite-based long distance operator. They were mainly renowned for signal delay,...
Read MoreWal-Mart’s Social Media: What IT Companies Can Learn
Much is written about great blogging, less about great companies that do it. So we’re examining the Fortune 500′s use of...
Read MoreCorporate Blogging: When the Words Won’t Come
A Fortune 500 company found itself at the center of a hot industry trend. But when it came to blogging their story, they choked on the...
Read MoreThe Right Word: Be Careful What You Say and Write
Crossing my desk: notice of a new book published by Harvard University Press, on “Harnessing the Empowered Employee.” The...
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