Tech PR: Of Classic Cars and Complex IT Systems
Today I bid farewell to my 1961 Porsche 356B, nicknamed “Elmo” for his cherry red paint job. Surveying the empty carport Elmo...
Read MoreEnough Already About the Economy
Steven Pearlstein writes: “The fundamental challenge facing the U.S. is to get what we consume more in line with what we produce...
Read More2020: When India Outsources to US
When Outsourced aired, I wondered what lunacy NBC’s programmers might concoct next. Maybe an Amos ‘n’ Andy re-make? But...
Read MoreTelecom PR: When Billing Errors Hurt Companies
In BSS news today: A mobile operator concedes defeat on a billing squabble and agrees to refund up to $90M to customers wrongly charged for...
Read MoreBSS: When Billing Transparency is Chucked Overboard
Michael O’Leary doesn’t quibble on his business model. To the Ryanair CEO, air travel is bus service with wings. Customers are...
Read MoreSmart Phones – Smart Enough for M2M?
The rise of M2M and, concurrently, today’s growing interest in using smart phones to perform M2M functions raises a question —...
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