Black Box
In IT, a black box is a program that measures output against
input in complex systems.
This Black Box is designed to help companies achieve a similar
goal in PR. Black Box provides our
candid input—based on several lifetimes of experience—for
companies that want to measure and
improve the performance of PR programs.
Tuesday, July 13th, 2010
In the latest example of how corporate attorneys and the judiciary system have way too much time on their hands, an appeals court today overturned the FCC’s decades-old censorship of “fleeting expletives” on broadcast TV. Your favorite stars now may [bleep] at will on-air, as long as it’s short.
Tags: broadcast media, content, tech pr
Posted in Blog, Xanadu
Tuesday, July 13th, 2010
We got a call from a young engineer who advises oil companies on deep sea drilling. What were our thoughts on holding a seminar on blowout prevention, charging press $1200 to attend — but forbidding questions? “I’ll pay double the ticket price to see that,” I replied.
Tags: crisis pr, tech pr, tech startup, telecom pr
Posted in Blog, Saving Money on PR
Monday, July 12th, 2010
What attracts us to Stieg Larsson’s best-selling The Girl With the Dragon Tattoo? The mystery, the suspense, the thrill of exposing neo-Nazi murderers? Oh c’mon. It’s the girl herself. By the millions we love this anarchistic punk goddess because she follows just one law: hers.
Tags: tech pr, telecom pr
Posted in Blog, Content
Monday, July 12th, 2010
As a kid I joked that when the Revolution came, lawyers would be the first ones put up against a wall. Later, when I learned that they aren’t really here to help but only to fire people, I added HR execs. Today it’s all those who screen social media before it’s “safe” for posting.
Tags: blogging for business, social media, tech pr, telecom pr
Posted in Blog, Driving PR Performance
Friday, July 9th, 2010
“There’s little doubt that businesses are holding back. Right now they are sitting on more cash than they know what to do with, thanks to strong profits, depreciation that exceeds new investment and meager spending on researching, developing and marketing new products.” — Steven Pearlstein, Washington Post, 7/7/10.
Tags: Back Office, executive communications, tech pr, telecom pr
Posted in Blog, Driving PR Performance
Tuesday, July 6th, 2010
Crawford PR is growing. Want to join us? We need skilled Account Executives with a good foundation in telecom, tech, BSS/OSS or CRM, and solid writing skills. The more creative you are, the better. To get started, send bios and writing samples to us at info@crawfordpr.com
Tags: CRM PR, tech pr, telecom pr
Posted in Back Office, Blog
Tuesday, June 29th, 2010
With temperatures well in the 90s, the Dog Days of Summer are here. It’s a time to reflect on the work of fevered PR brains that transpires once the summer solstice passes. And maybe indulge in a little schadenfreude. Herewith, a few of my favorite Summer PR gaffes.
Posted in Blog, Xanadu
Monday, June 21st, 2010
A common thread runs through many BSS/OSS companies we met with at the recent B/OSS Conference and Expo. Many firms overlook a vital tool in their PR programs: social media. It’s as if, for them, blogs, Facebook and Twitter just don’t exist.
Tags: Back Office, blogging for business, tech pr, telecom pr
Posted in Back Office, Blog, Web 2.0
Friday, June 18th, 2010
In the 1800s, a transportation expert warned that if horse-drawn travel continued apace, city streets would fill with 10 feet of manure by the year 1950. He proved wrong about horses but right about the volume of manure, which still flows unabated from gloom & doom prognosticators.
Tags: CRM PR, tech pr, telecom pr
Posted in Blog, Xanadu
Tuesday, June 15th, 2010
At the B/OSS Expo last week, I was struck by the number of vendors whose solutions claim to do much the same things. Companies used to stand out by focusing on a core expertise. When products sound alike, as many now do, how can customers differentiate them? I suspect many don’t bother.
Tags: Back Office, tech pr, telecom pr
Posted in Back Office, Blog