Global Leader: Customer Experience Management

Global Leader: Customer Experience Management

Posted by on Nov 15, 2011 in Results | 0 comments

Crawford’s work with a multinational customer experience management/convergent BSS company illustrates a principle we firmly believe in:...

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WorldPay – Internet Payment Processing

WorldPay – Internet Payment Processing

Posted by on Oct 31, 2011 in Results | 0 comments

One of the first Internet payment processing companies, Royal Bank of Scotland Group’s WorldPay is a relative unknown in the U.S. when...

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KMC Telecom – Spadework for Today’s Private Fiber Optic Networks

KMC Telecom – Spadework for Today’s Private Fiber Optic Networks

Posted by on Oct 31, 2011 in Results | 0 comments

Alternative local exchange carrier invests $10s of millions in local fiber networks and switching equipment to introduce competitive voice...

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Geneva Technology – Convergent Billing’s Big Paycheck

Geneva Technology – Convergent Billing’s Big Paycheck

Posted by on Oct 31, 2011 in Results | 0 comments

British software firm develops a winning product that lets communications companies bill and discount for multiple services – voice,...

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EVIVE – Biometric Security Combating Terrorists

EVIVE – Biometric Security Combating Terrorists

Posted by on Oct 31, 2011 in Results | 0 comments

September 12, 2001. Crawford PR takes a call from EVIVE: “Is now – the day after 9.11 – a good time to promote a new biometric firm...

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ALTS – Bringing Competition to Local Telecom

ALTS – Bringing Competition to Local Telecom

Posted by on Oct 31, 2011 in Results | 0 comments

When Heather Gold, then president of the Association for Local Telecommunications, called in late 1995 and asked, “How would you like to...

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