Tech PR: Of Classic Cars and Complex IT Systems

Posted by on Oct 19, 2010 in Back Office, Blog | 0 comments

Today I bid farewell to my 1961 Porsche 356B, nicknamed “Elmo” for his cherry red paint job. Surveying the empty carport Elmo...

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Enough Already About the Economy

Posted by on Oct 13, 2010 in Back Office, Blog | 0 comments

Steven Pearlstein writes: “The fundamental challenge facing the U.S. is to get what we consume more in line with what we produce...

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2020: When India Outsources to US

Posted by on Oct 11, 2010 in Back Office, Blog | 0 comments

When Outsourced aired, I wondered what lunacy NBC’s programmers might concoct next. Maybe an Amos ‘n’ Andy re-make?  But...

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Telecom PR: When Billing Errors Hurt Companies

Posted by on Oct 4, 2010 in Back Office, Blog | 0 comments

In BSS news today: A mobile operator concedes defeat on a billing squabble and agrees to refund up to $90M to customers wrongly charged for...

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